Always in control, everywhere.

Connect with prospects at every touchpoint, whether you have 100 or 10,000 locations.

Mit Balu steuern Sie das Kundenerlebnis aus einer Zentrale

Brand Reputation Monitoring & Customer Experience

Gather valuable CX knowledge with real-time surveys, competitive benchmarking and valuation monitoring,
insights and sentiment analysis from all locations.

Improvement in data security

Balu’s solution ensures the highest possible security standard.

Zero complexity with seamless integrations

Balu integrates with all relevant apps and CRMs making it easy to get new reviews automatically.

High growth through efficient systems

Balu offers all the CX features you need in one platform, enabling an increase in customer volume.

Review Management

Improve your
customer relationship

Receive new alerts via email or SMS. With automated replies based on custom rules.

 

 

 

 

 

Reduzieren Sie den Workload Ihres Teams und sprechen Sie alle sowhl positive als auch negative Bewertung in Echtzeit und automatisiert an.

Review Monitoring

Listen to the customer's voice

Our Review Monitoring dashboard shows all your customer feedback from 150+ websites. Efficiently manage your team with role-based dashboards and custom age settings at the company, region, and branch level.

Review Generation

Faster reviews
with increased CX

Receive more reviews via email and SMS. Personalize requests with your branding and get reviews on the sites you care about.

Insights & Analytics

Analyze insights in one place

Discover unique customer and business data across the entire customer journey. Identify and understand your strengths and weaknesses at each location with advanced analytics.

Start growing with Balu today