The all-in-one solution

If you want to maximize your business’s visibility and make it more attractive to potential customers, ensure a top search result. Balu Reviews can help you manage your online reputation: read, respond, and evaluate local feedback – all in one tool.

Review Management

direct and measurable

20 %

of people read online reviews before visiting a store

1 %

of people prefer companies that respond to reviews

1 %

more foot traffic possible if the rating improves by 0.1 stars

Actionable KI-getriebene Insights

dank Local Brand Experience 

Our advanced sentiment analysis not only captures ratings and reviews but also examines the sentiment behind your reviews and transforms customer feedback into concrete improvement suggestions.


text message and email

Send invitations to prospects at the same time, whether via email or text message.


Local teams can use QR codes to ask local people for reviews.

Custom URLs

Customizable URL templates make it easy for you to ask large numbers of customers for reviews.

Be successful and convince

With our Local Brand Experience platform, we help you stand out from the crowd and convince people.

Sentiment Analysis

By analyzing sentiment values, you can identify strengths, weaknesses, evaluation trends and optimization potential.

Natural Language Processing

Thanks to natural language processing, emotions behind statements can be recognized and meaningful insights can be gained.

Filter guide

Through the filter options, you can obtain benchmark data that shows why some locations perform better than others.


Review management experts

Empower your team with Balu Reviews to effectively utilize customer reviews, providing them with the necessary knowledge to analyze and respond to reviews, and turn customer feedback into improvement suggestions.

Mobiler Zugriff

Teams können Bewertungen mithilfe der mobilen, responsiven Dashboards einfach und von unterwegs aus beantworten.


Custom notifications quickly let your team know which reviews require a quick response.

Approval processes

You can use approval processes to ensure that only authorized people in the team can respond or edit templates.

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We are Balu

At Balu, we create connections by connecting businesses with people and enabling them to master the entire Local Brand Experience for their customers.

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